Privacy Policy
- Home
- »
- Privacy Policy
1. Who should use our website?
This website is maintained and operated by T ransLowcost
We collect and use some personal data belonging to those who use our website. In doing so, we act as the controller of such data and are subject to the provisions of Federal Law No. 13,709/2018 (General Personal Data Protection Law – LGPD).
We take care of the protection of your personal data and, therefore, we provide this privacy policy, which contains important information about:
– Who should use our website
– What data we collect and what we do with it;
– Your rights in relation to your personal data;
– How to contact us.
Our website should only be used by people over eighteen years of age. Therefore, children and teenagers should not use it.
2. Data we collect and reasons for collection
Our website collects and uses some personal data from our users, in accordance with the provisions of this section.
2 . 1 Personal data expressly provided by the user
We collect the following personal data that our users expressly provide to us when using our website:
- Name
- Telephone
This data is collected at the following times:
– When you fill out the Contact and Quote form
The data provided by our users is collected for the following purposes:
– Contact the interested party to send a quote and/or clarify any doubts.
2 . 2 Sensitive data
Sensitive data will be collected from our users, understood as those defined in articles 11 et seq. of the Personal Data Protection Law. Therefore, there will be no collection of data on racial or ethnic origin, religious belief, political opinion, membership of a trade union or organization of a religious, philosophical or political nature, data relating to health or sexual life, genetic or biometric data, when linked to a natural person.
2 . 3 Cookies
Cookies are small text files that are automatically downloaded to your device when you access and browse a website. They are basically used to identify devices, activities and user preferences.
They do not allow any file or information to be extracted from the user’s hard drive, and it is not possible to access personal information that does not originate from the user or from the way in which the website’s resources are used.
a. Website Cookies
Those from the website are those sent to the user and administrator’s computer or device exclusively by the website.
The information collected through these is used to improve and personalize the user experience, and some Cookies can, for example, be used to remember the user’s preferences and choices, as well as to offer personalized content.
b. Cookie management
The user may object to the use of cookies by the website by simply deactivating them when they start using the service, following the instructions below:
When entering and viewing the website page, a popup will appear informing whether the User agrees to the cookies collected.
When disabling cookies, it is important to keep in mind that the user experience may be impaired, as information used to personalize it will no longer be used.
2. 4 Collection of data not expressly provided for
Eventually, other types of data not expressly provided for in this Privacy Policy may be collected, provided that they are provided with the user’s consent, or, further, that the collection is permitted based on another legal basis provided for by law.
In any case, the collection of data and the processing activities resulting from it will be informed to the users of the website.
3. Sharing personal data with third parties
We do not share your personal data with third parties. However, we may do so to comply with a legal or regulatory requirement, or to comply with an order issued by a public authority.
4. How long will your personal data be stored?
Personal data collected by the website are stored and used for a period of time that corresponds to that necessary to achieve the purposes listed in this document and which consider the rights of their owners, the rights of the website controller and the applicable legal or regulatory provisions.
Once the personal data storage periods have expired, they are removed from our databases or anonymized, except in cases where there is the possibility or need for storage due to legal or regulatory provisions.
5. Legal bases for the processing of personal data
Each personal data processing operation must have a legal basis, that is, a legal basis, which is nothing more than a justification that authorizes it, provided for in the General Personal Data Protection Law.
All of our personal data processing activities have a legal basis that underpins them, among those permitted by law. More information about the legal bases we use for specific personal data processing operations can be obtained from our contact channels, provided at the end of this Policy.
6. Security measures for the processing of personal data
We employ technical and organizational measures capable of protecting personal data from unauthorized access and from situations of destruction, loss, misplacement or alteration of such data.
The measures we use take into account the nature of the data, the context and purpose of the processing, the risks that a possible violation would generate for the user’s rights and freedoms, and the standards currently used in the market by companies similar to ours.
Among the security measures adopted by us, we highlight the following:
We use security tools like Wordfence and a security server to prevent the site from accumulating viruses and any types of malware.
Even if we take all possible steps to prevent security incidents, it is possible that a problem may occur caused exclusively by a third party – such as in the case of hacker attacks or even in cases of exclusive fault of the user, which occurs, for example, when the user transfers his/her data to a third party. Therefore, although we are generally responsible for the personal data we process, we are exempt from liability in the event of an exceptional situation such as these, over which we have no control.
In any case, if any type of security incident occurs that could generate risk or relevant damage to any of our users, we will notify those affected and the National Data Protection Authority about the incident, in accordance with the provisions of the General Data Protection Law.
7. How to contact us
To clarify any questions about this Privacy Policy or about the personal data we process, please contact our Personal Data Protection Officer, through any of the channels mentioned below:
